Our system is pretty quick to send you the "delivered" email and we have found that 99% of the time your order will arrive within the next 1-2 days. If it has been longer than 2 days and your status is "delivered", please send us a note and we'll investigate further.
Articles in this section
- Status is "Delivered" but I never received it.
- Duties and Taxes
- I am having trouble tracking my order, what should I do?
- How do I know if my order has been shipped? Will I get tracking?
- When will my order be shipped?
- Do you ship to P.O. boxes and rural areas in Canada and the US?
- Do you ship to A.P.O boxes or addresses?
- Do you offer free shipping?
- I live in North America but am shopping for someone who lives overseas. What is the best way for me to shop?
- Processing and Shipping Times