EU & UK Shipping Policy - tentree.co.uk, tentree.fr, tentree.de

Updated 3 months ago by Grace Nychka

Orders placed before 1:00 pm GMT will leave the same day. Please note that the cutoff time for Next Day and Express Delivery is the same. Orders will not be processed over the weekend or until the next working day if placed after the shipping cutoff. Tracking information will be provided on your shipping confirmation email once the order has shipped.

Type

Cost

Time

Standard

£3.95 (before tax) - UK

€7.50 (before tax) - EU

Free for UK orders over £50 (before tax and after discounts)

3 - 5 working days once shipped

Express

*only available on orders placed before 1pm GMT and must be followed by a working day

£5.95 (before tax) - UK

€12.95 (before tax) - EU

1 working day once shipped

1-2 working days once shipped

*Ship times are estimates only and cannot be guaranteed. Weather conditions, peak shopping seasons, and statutory holidays may also cause delays in the processing and/or delivery of your order. Working days are Monday-Friday. Bank holidays and weekends are not included in working/shipping days.

We do not deliver on bank holidays. Any orders placed on a bank holiday do not qualify for next day delivery but will be dispatched within 2 working days.

We are unable to deliver to PO Box addresses. However, we ship to all the countries listed here.

All orders ship from our distribution centre in Grantham, UK. UK orders ship with ParcelForce and EU orders ship with DHL. 


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