When will my purchase be refunded?

Updated 3 months ago by Shawn McIntyre

For US and Canadian customers: refunds are issued once your return has been received and inspected at the warehouse. Typically, this takes 1-3 business days and you will be notified via email when the refund has been issued. Once issued, refunds can take an additional 1-3 business days to appear on your statement.

For EU and UK customers: refunds are issued once your return has been received and inspected at the warehouse. Typically, this takes 1-3 business days, and you will be notified via email when the refund has been issued. Once issued, refunds can take an additional 3-5 business days to appear on your statement.

Please note that banking institutions may require additional days to process and post refund transactions to your account.


How Did We Do?