US Shipping Policy - tentree.com

Updated 2 months ago by Grace Nychka

Orders typically take 1-3 business days to process at our distribution center before shipping out. Tracking information will be provided on your shipping confirmation email once the order has shipped.

Type

Cost

Time

Standard

$6.75 (before tax)

Free for orders over $50 (before tax and after discounts)

5 - 8 business days once shipped

(6 - 11 business days including processing time)

International

$30.00 (before tax)

10 - 21 business days once shipped

(11 - 24 business days including processing time)

Orders shipping out with DHL global will be a combination of DHL global and USPS. USPS is the delivery provider. Orders travel with DHL from the distribution center to a regional depot nearer to your address where it is then handed off to USPS who will conduct the final delivery.

Orders shipping out with USPS Priority or Fedex service will just be transported with a single carrier. FedEx Smart Post orders will have final delivery done by USPS, whihc the tracking will note.

tentree.com ships to all US states (including Alaska and Hawaii) and US Minor Outlying Islands. Orders ship from our distribution center in Santa Ana, CA.

We are unable to ship to APOs and FPOs.

Currently, we have limited international shipping destinations. We ship to the following countries:

Australia

Mexico

Singapore

Japan

Taiwan

South Korea

Hong Kong

NOTE: If your order from tentree.ca or tentree.com is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties due upon delivery. The customer is responsible to pay all applicable duties and taxes that may be required upon delivery.

* Business days are Monday through Friday; Holidays, Saturday and Sunday are not included in business/shipping days.

Ship times are estimates only and cannot be guaranteed.


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