US Shipping Policy - tentree.com

Updated 1 month ago by Grace Nychka

Orders typically take 1-3 business days to process at our distribution center before shipping out. Tracking information will be provided on your shipping confirmation email once the order has shipped.

Type

Cost

Time

Standard

$6.75 (before tax)

Free for orders over $50 (before tax and after discounts)

5 - 8 business days once shipped

(6 - 11 business days including processing time)

International

$30.00 (before tax)

10 - 21 business days once shipped

(11 - 24 business days including processing time)

*Ship times are estimates only and cannot be guaranteed. Weather conditions, peak shopping seasons, and statutory holidays may also cause delays in the processing and/or delivery of your order. Business days are Monday through Friday; Holidays, Saturday and Sunday are not included in business/shipping days.

Orders shipping out with USPS Priority, UPS, or Fedex service will be transported with a single carrier. FedEx SmartPost orders will have final door delivery done by USPS, which the tracking will note.

tentree.com ships to all US states (including Alaska and Hawaii) and US Minor Outlying Islands, We can ship to PO boxes including APO/FPO addresses. Orders ship from our distribution center in Fontana, CA.

Currently, we have limited international shipping destinations. We ship to the following countries:

Australia

Mexico

Singapore

Japan

Taiwan

South Korea

Hong Kong

NOTE: If your order from tentree.ca or tentree.com is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties due upon delivery. The customer is responsible to pay all applicable duties and taxes that may be required upon delivery.


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