Contact our Customer Care Team
Our tentree teams are happy to assist you during working hours.
Our Canadian & US customer care team is able to assist customer who are ordering on tentree.com and tentree.ca you through live chat, email, or via phone. Our typical response time is 1-3 business days, however it can take us a bit longer during times of high volume ( ex: holidays, mystery bag launches, sales and promotions).
Contact methods for our Canadian customer care team:
Telephone | 1-800-535-2610 |
Mail Correspondence | 301 2219 Rimland Drive Bellingham, Washington USA, 98226 |
We are open Monday through Friday from 7:30 AM to 5:00 PM PST (please note that our facilities are closed on weekends and all statutory Canadian holidays).
Our UK customer care team is able to assist customers who are ordering on tentree.co.uk, tentree.fr and tentree.de you through email or via phone. Our typical response time is 1-3 business day, however it can take us a bit longer during times of high volume (holidays, sales and promotions).
Contact methods for our UK customer care team:
tentree.co.uk - info@tentree.co.uk tentree.fr - info@tentree.fr tentree.de - info@tentree.de | |
Telephone | 01572 772422 |
We are open Monday through Friday from 9:00 AM – 5:30 PM GMT excluding Bank Holidays.
