Processing and Shipping Times

Updated 5 days ago by Shawn McIntyre

Orders are shipped out within 1-3 business days of placing your order. Domestic orders (those shipping within Canada and the US) will typically take 5-8 business days to arrive once shipped with standard shipping or 1-4 business days with express shipping. International orders may take 2-7 business days to be delivered once shipped.

Please note due to high volumes of orders due to holiday sales, some orders may be shipping out with a delay.

*The shipping cutoff to have your order arrive by December 24th based on estimated shipping times is December 13th for standard shipping and December 19th for express shipping. Please note this does not guarantee delivery by the 24th, it does not take into account any unexpected delays. *

Our offices and distribution centers will be closed on weekends and for all statutory holidays, which may affect the processing time of your order. Weather conditions, peak shopping seasons, and statutory holidays may also cause delays in the shipping and/or delivery of your order. If you have any questions about the delivery of your order, please refer to your tracking information or contact us via e-mail at support@tentree.com.

NOTE: If your order is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties due upon delivery. Customer is responsible to pay all applicable duties and taxes that may be required upon delivery.


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