Why does my card keep getting declined?

Updated 2 years ago by Shawn McIntyre

There are various reasons why a credit card may be declined. 

One of the errors we experience the most is an international purchase restriction. As we are a Canadian company, and as a part of your credit card's built in security, you may be prohibited from making international orders online. Not to worry! Simply call your credit card issuer to have the international purchasing restriction lifted and try placing your order again. 

If you continue to experience problems, please consider using PayPal or reach out to us directly through live chat or email.


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