Why does my card keep getting declined?

Updated 5 months ago by Shawn McIntyre

Oh no! We’re sorry you’re having trouble placing your order. 

One of the card errors we experience most frequently is due to international purchase restrictions. We are a Canadian company, and as a part of your credit card's built-in security, you may be prohibited from making international orders online. Not to worry! Simply call your credit card issuer to have the international purchasing restriction lifted and try placing your order again. 

If you continue to experience problems, we recommend using PayPal.

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