When do holiday returns/exchanges begin?
The start date of holiday returns/exchanges is November 1st. As long as you place your order on or after this date, you will be eligible to return/exchange it until January 15th. Our regular return/exchange policy is 30 days from the order date.
Please note that all returns are subject to inspection upon arrival at the warehouse. Please be sure to inform us of any changes in what will be sent back, as any discrepancies discovered between what was discussed and what arrived will be issued as chargebacks/credits (as applicable).
Items must remain unworn/unwashed with the hang tags still attached to be eligible for returns and exchanges. If you have questions, please email us at support@tentree.com
