When will my order be shipped?

Updated 1 month ago by Shawn McIntyre

We try to ship all orders as quickly as possible! Our warehouse requires approximately 1-3 business days to process and ship each order. Please note that we're closed on weekends and all statutory holidays, which may increase processing time slightly. Thank you for your patience!

Please note that we are experiencing shipping delays with US and international orders. (August 2019 - October 2019) Our warehouse in California is working to ship your orders as quickly as possible! If you have questions/concerns about the delays, please email us at support@tentree.com Thank you for your patience.

Please find our average ship times below (NOTE: ship times are estimates only and cannot be guaranteed):

Canada

Approximately 5-8 business days

USA

Approximately 5-8 business days

International

Approximately 2-7 business days 

 Applicable provincial and federal taxes are applied when your order is processed according to the shipping location.
NOTE: If your order is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties with your order. You will have the option of paying these duties and taxes at checkout (DDP) or, if you prefer, you can pay them upon delivery (DDU). 


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