When will my order be shipped?
We try to ship all orders as quickly as possible! Our warehouse requires approximately 1-3 business days to process and ship each order. Please note that we're closed on weekends and all statutory holidays, which may increase processing time slightly. Thank you for your patience!
Please find our average ship times below (NOTE: ship times are estimates only and cannot be guaranteed):
|Canada||Approximately 5-8 business days|
|USA||Approximately 5-8 business days|
|International||Approximately 2-4 weeks but often less|
However, orders shipped outside of North America are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination.
Please contact your local customs office for more information. tentree is not responsible for these fees nor do we receive the funds from these charges.