Shipping and Tracking

16 articles

Which carriers are used to ship orders?

Canada Canada Post, Purolator, FedEx and UPS US USPS, FedEx, DHL Global and UPS UK Parcelforce EU DHL Elsewhere USPS (transferred to a local carrier in destination country), DHL Express We use the mo…

Updated 18 minutes ago by Shawn McIntyre

Do you offer free shipping?

Yes, for qualifying orders we do offer free shipping! :) I'm ordering on: tentree.ca - orders over $85 CAD ( before taxes and after discounts are applied ) qualify tentree.com - orders over $50 USD (…

Updated 22 minutes ago by Shawn McIntyre

What shipping types do your offer?

We currently are able to offer the following shipping methods for your order. Curious about shipping time frames? Find them here ! Canada Standard Ground Express US Standard Ground UK Standard Delive…

Updated 21 minutes ago by Shawn McIntyre

International Duties and Taxes

Duties and taxes are set by your local customs agencies and tentree is not responsible for these costs, nor do we receive the funds from these charges. If your order on tentree.com or tenree.ca is be…

Updated 19 minutes ago by Shawn McIntyre

How long will it take my order to arrive?

I'm ordering on tentree.ca or tentree.com: Orders are shipped out from our distribution center within 1-3 business days of placing your order. Please refer to the time frames below to see how long yo…

Updated 20 minutes ago by Shawn McIntyre

How much does shipping cost?

Canada Standard (rate varies by delivery location) $10.75 (before tax) - BC, AB, ON, SK, NS, QC, MB. $14.75 (before tax) - PE, NB, NT, NU, NL, YK. Express - $20.00 (before tax) US Standard - $6.75 (b…

Updated 18 minutes ago by Grace Nychka